Shipping policy

Standard Parcel Shipping & Processing Times

Standard delivery takes one to seven business days. Processing times vary, based on the location of the distribution center where the item originates. Get the most accurate delivery estimate after putting the item in your cart.

Large & Bulky ltem Shipping

If your item(s) is too large or heavy to ship via standard parcel shipping, we’ll deliver it to the nearest main entrance of your home (or as close as possible for gated homes). This service does not include inside delivery and signature is not required at time of delivery. A package is considered large and bulky if it has one side longer than 108 inches, weighs more than 150 pounds, or has a length, width and height totaling more than 165 inches.

Please allow seven to 10 business days for delivery. 

FREE standard shipping applies to:

  • Orders totaling $45 or more before taxes, fees or shipping charges
  • Orders with items weighing less than 150 pounds (or 70 pounds forPO boxes and APO/FPO addresses) that meet standard weight or cube requirements
  • Orders shipping to a single address

FREE standard shipping doesn’t apply to:

  • Special Order items, which display a future-availability date andaren’t available for same-day store pickup
  • Orders where eligible items are canceled, resulting in an order totalof less than $45
  • Orders that contain hazardous materials, which require a $15.handling fee and an adult signature at time of delivery
  • Major appliances that require Lowe’s truck delivery
  • Please Note: Shipping times start once the order has been processedand shipped. For example, a back-ordered item purchased withstandard shipping may take one week to process and then one toseven business days to reach your home.

Rates & Restrictions

Rates

The shipping method and level of service you choose, as well as your order’s total weight, will determine your shipping rates. Shipping charges aren’t refundable. Free parcel shipping is available on orders $45 or more.

Multiple Packages

If your order contains more than one item, Lowe’s may expedite delivery by shipping your order from multiple locations. As a result, you may receive multiple packages. There will be no additional shipping costs. You may see more than one charge for shipping on your credit card statement, but the total of these charges won’t exceed the total shipping fee calculated on your receipt.

Restrictions

Lowes.com offers shipping to all US addresses, including Alaska, Hawaii, Puerto Rico, Guam, American Samoa, Palau and the US Virgin Islands.

International Orders

Lowes.com can’t currently support international orders. For additional information, email [email protected].

US Protectorates

Standard: Three- to seven-day service levels only.

APO and FPO Addresses

Standard: The three- to seven-day delivery option is only for orders that weigh 70 pounds or less. For these orders, shipping rates are based on the weight of your order alone.

PO Boxes

Standard: The three- to seven-day delivery option is only for orders at or below 70 pounds and within USPS standard dimensions.